Frequently Asked Questions:

As A Busy Stylist, I Won't Always Be Available To Quickly Answer Your Questions. Below You Can Find Some Of The Frequently Asked Questions & Answers.

How do I book an appointment?

If you select: book now for a desired service with the necessary add-ons, it will allow you to select your desired date and time and pay the calculated deposit due to reserve the appointment.

What should I do if an appointment date or time I desire is unavailable?

Option 1: Begin booking your desired appointment with the necessary add-ons, select your desired date, and if the time you desire does not populate, click add to the waitlist.  Option 2: Go to the desired service and select add to cart with the necessary add-ons. Purchase the service in full and receive a voucher to redeem your booking at any available future time and date of choice.

How do I purchase a package?

If you select: add to cart for a desired service, it will allow you to purchase the service as a package. The package can be redeemed during any available appointment date and time.

How do I redeem my membership services?

Begin booking your desired appointment with the necessary add-ons, select your desired date, and time, then proceed to the deposit screen. Select your redeemable membership in the payment options and checkout. A confirmation will appear and your appointment will be confirmed.

Why can't my shared membership be accessed by the allowed people?

You must add the desired individuals under your contact information with their appropriate tag (spouse, child, sibling, parent) and notify me that you would like to allow them access. I will then grant access to your benefits.

Why did I receive an email my appointment changed or was updated?

You may have directly communicated you would like to reschedule for a different time than previously scheduled or services were incorrectly booked online and needed to be corrected. Any price differentials will be communicated before the service is rendered.

Can I still be serviced if I feel sick?

No, you may not be serviced if you feel sick. You may reschedule online or communicate directly with me and I may do so on your behalf. Please respect the business environment, service providers, and other clients enough to reschedule.

Why can't I bring extra guest to my appointment?

To respect other clients' privacy, and ensure a safe and uncrowded environment, anyone not being serviced (other than a parent accompanying a minor) must remain outside of the business. Equipment or products mishandled lead to danger and serious injury. *Parents: Children not being serviced are not allowed.*